Coronavirus COVID-19: Centre directs all states, UTs to set up helplines to ensure unhindered supply of goods and services during lockdown

The MHA advisory added that a `Standard operating protocol` (SOP) might be necessary to ensure unhindered operation of the `essential services/ establishments and commodities including the appointment of nodal officers at inter-state borders, issue of vehicular passes/e passes etc."

source https://zeenews.india.com/india/coronavirus-covid-19-centre-directs-all-states-uts-to-set-up-helplines-to-ensure-unhindered-supply-of-goods-and-services-during-lockdown-2271503.html